Instructions for creating a database export file from Outlook
Open your Outlook Email Application.
Select File > Import and Export...
Choose an action to perform: Export to a file. Click Next.
Create a file of type: Comma Separated Values (Windows). Click Next.
Select folder to export from: click on Contacts. Click Next.
Click on the Browse... button to specify where to save your export file and its name.
Saving the file: Choose Desktop for the file location so it is easy to find for the CMS import. Type a filename that combines your first and last name. Example: if your name is Joan Smith, your filename should be joansmith.
Click Next.
Click Finish.
to the CMS Import Data page and browse for the file that you just created.